Your First Visit | @hannahwalshhair Chester

Walking into a new salon for the first time can feel a little bit like a first date—there’s a mix of excitement and, let’s be honest, a tiny bit of nerves! You’re trusting someone new with your hair, and I never take that responsibility lightly.

At Hannah Walsh Hair in Newtown, Chester, we believe that a great hairstyle doesn’t actually start with the scissors or the colour brush; it starts with a conversation. In fact, the consultation is the most important part of your entire appointment.

If you’re thinking of booking in with us, here is exactly what you can expect during that all-important first visit.

1. A Warm Chester Welcome

From the moment you step into our Egerton Street salon, we want you to feel at home. We’ll get you settled, offer you a proper cuppa (or a drink of your preference!), and give you a moment to relax. Our salon is designed to be a sanctuary away from the hustle and bustle of the city centre, so take a deep breath and let the pampering begin.

2. The “Deep Dive” Into Your Hair Goals

I’ve been in the industry for over 20 years, and if there’s one thing I’ve learned, it’s that “a trim” means something different to everyone!

During your consultation, we won’t just ask what you want; we’ll ask about your lifestyle.

How much time do you realistically have to style your hair in the morning?
How often do you like to visit the salon?
What is your hair history?

By understanding your routine, I can recommend a bespoke style or colour that doesn’t just look “salon-fresh” for one day, but stays manageable and beautiful for weeks to come.

3. Expert Analysis & The Technical Bit

As a qualified L’Oréal Colour Specialist, I look at more than just the shade you’re aiming for. I’ll assess your hair’s health, elasticity, and natural tones.

Because we are an Official L’Oréal Professionnel Stockist, I have the very best tools at my fingertips.

Whether we’re discussing a transition to a natural grey, a vibrant copper, or a sun-kissed balayage, I’ll explain exactly what is achievable while keeping the integrity and health of your hair as the top priority.

4. Transparency and The Plan

There are no “hidden surprises” here. Before we start, we will discuss the plan in full. This includes:

The Look: Exactly what we are aiming to achieve.
The Maintenance: What products (like our L’Oréal Professionnel range) you’ll need at home to keep the result looking flawless.
The Investment: A clear breakdown of the costs and the time the service will take.

5. The Essential Skin Test

If you are visiting us for colour for the first time, we do require a skin sensitivity test at least 48 hours before your appointment. It’s a quick, simple process, but it’s a non-negotiable part of our professional standards to ensure your safety and comfort.

Ready to start your hair journey?

I am so proud of the community we’ve built here in Chester over the last five years. Whether you’ve lived in the city all your life or you’ve just moved to the area and are looking for a regular stylist, I would love to welcome you into the chair.

Let’s chat about your hair! You can book a stand-alone consultation or a full appointment by calling the salon on 01244 329 664 or by completing the booking form below.

My team and I can’t wait to meet you!

Hannah x